Flex Juice Bar Refund and Returns Policy

At Flex Juice Bar, we strive to provide the highest quality juices and exceptional customer service. Due to the perishable nature of our products, we have specific policies regarding returns and refunds. Please read the following policy carefully.

1. All Sales Are Final

Perishable Goods: All sales of our juices and other perishable products are final. We cannot accept returns or exchanges for these items.

2. Incorrect or Damaged Items

Incorrect Items: If you receive an incorrect item in your order, please contact us within 24 hours of receiving your order. We will verify the issue and provide a replacement for the incorrect item.

Damaged Items: If your order arrives damaged, please contact us within 24 hours of receiving your order. Provide a description of the damage and, if possible, include a photo. We will review the information and offer a replacement or refund for the damaged item.

3. Reporting Issues

Contact Us: To report an issue with your order, please contact our customer service team at:

Please include your order number and details about the issue when you contact us. We aim to respond to all inquiries within 24 hours.

4. Refund Process

Eligibility for Refunds: Refunds are issued on a case-by-case basis. If a refund is granted, it will be processed to the original method of payment within 7-10 business days.

Non-Refundable Items: Gift cards and promotional items are non-refundable.

5. Cancellation Policy

Order Cancellation: If you need to cancel your order, please contact us immediately. Orders can only be canceled if they have not yet been prepared. Once an order is in the preparation stage, it cannot be canceled.

6. Changes to This Policy

We may update this Refund and Returns Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services after any changes indicates your acceptance of the new policy.

7. Contact Us

If you have any questions or concerns about this Refund and Returns Policy, please contact us at:

Flex Juice Bar
Email: [email protected]
Phone: (123) 456-7890
Address: 123 Health Street, Wellness City, ZIP 45678

Thank you for choosing Flex Juice Bar. We appreciate your understanding and look forward to serving you with the freshest and highest quality juices.