Welcome to our FAQ section!
We know you might have some questions about our juice bar, the ordering process, our menu, and more. To help you get the information you need quickly, we’ve compiled answers to some of the most frequently asked questions. If you don’t find what you’re looking for here, feel free to reach out to us directly.
General Questions
What are your hours of operation?
We are open Monday to Friday from 7:00 AM to 7:00 PM, and on weekends from 8:00 AM to 6:00 PM
Where are you located?
Our juice bar is located at 123 Health Street, Wellness City, ZIP 45678.
Do you offer delivery services?
Currently, we offer pick-up only. You can place your order online and reserve a pick-up time that is convenient for you.
Ordering and Payments
How do I place an order online?
Simply visit our “Order” page, select your juices, customize your order if desired, and proceed to checkout. You will be able to choose a pick-up time and pay securely online.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express) and PayPal.
Can I modify or cancel my order after placing it?
Yes, you can modify or cancel your order up to 1 hour before your scheduled pick-up time. Please contact us at (123) 456-7890 for assistance.
Menu and Ingredients
Are your juices made fresh?
Yes, all our juices are made fresh daily using high-quality, locally sourced ingredients.
Do you offer vegan and gluten-free options?
Yes, we have a variety of vegan and gluten-free juices and smoothies. You can filter our menu by dietary preferences.
Can I customize my juice order?
Absolutely! You can add extra ingredients, adjust sweetness, and make other customizations when placing your order online.
Reservations
How do I reserve a pick-up time?
During the online ordering process, you will be prompted to select a date and time for pick-up from our reservation calendar.
Can I reserve specific items in advance?
Yes, when placing your order online, you can reserve specific juices to ensure they are available at your chosen pick-up time.
Health and Safety
What measures are you taking to ensure health and safety?
We adhere to strict health and safety guidelines, including regular sanitation of our facilities, wearing masks and gloves while preparing orders, and offering contactless pick-up options.
Are your juices organic?
Many of our ingredients are organic, and we strive to source the highest quality produce. Specific details about organic ingredients can be found in the descriptions of each juice on our menu.
Additional Information
Do you offer gift cards?
Yes, we offer digital gift cards that can be purchased online and used for any of our products and services.
How can I provide feedback or ask further questions?
We welcome your feedback and inquiries! You can fill out the contact form on our “Contact Us” page, email us at [email protected], or call us at (123) 456-7890.
How can I stay updated on new products and promotions?
Follow us on social media and subscribe to our newsletter for the latest updates, promotions, and health tips.
We hope we’ve answered your questions. If you have any other inquiries or need further assistance, please don’t hesitate to get in touch with us. We look forward to serving you and helping you enjoy the best juice bar experience possible!